Work Experience
Professional history and roles
Strategic Advisor
CX at University of RichmondAdvisor
Vice President Patient Experience
ChristianaCareCustomer Success
Associate Vice President, Member Experience: Medicare
Senior Director: BMSC Performance Advisory, Global L+D
Marriott InternationalMarketing
Senior Manager (Director) of Guest Relations
Meridian HealthMarketing
Senior Director: BMSC Performance Advisory, Global L+D
Marriott HotelsMarketing
Board Member
Better Business BureauAdvisor
Advisory Board Member
The Beryl InstituteAdvisor
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