Ambassador Theatre Group

Effectively assisting the operation in delivering the highest standard of customer service in order to maximise sales, productivity and occupancy of the venue.Enthusiastically, inspiring and ambitiously achieving greatness in both customer service and sales performance. This role is an exciting providing a great range of opportunities to learn more about how a west-end and regional theatres operates and develop skills set amongst a team of dynamic and driven individuals. Working in line and engaging with ATG’s core values; Smart, Collaborative, Passionate, Ambitious. Working productively under reasonable levels of pressure and completing tasks within specified deadlines. Maintaining positive working relations with producers, their agents, internal customers and suppliers. To respond to all customer enquiries effectively and efficiently, redirecting enquiries to other departments as appropriate and actively promoting excellent customer care at all times. Working to ensure we provide an inclusive audience experience; helping customers with accessibility requirements by tailoring our operation whenever possible.GeneralExerciseing total confidentiality, discretion and integrity regarding information acquired through the Company. Carrying out all reasonable requests on behalf of ATG and our producers, conducting business professionally in a courteous, considerate and co-operative manner.The above duties must be performed at all times within any stated Company guidelines and operational policies.