Privacy Policy

We take your privacy seriously. Learn how we collect, use, and protect your personal information.

Last updated: January 1st, 2025

At Mentibus, we know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy.

By using or accessing the Service in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

Remember that your use of Mentibus's Service is at all times subject to our Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Privacy Policy without defining them have the definitions given to them in the Terms of Service. Our Privacy Policy applies to all users of the Mentibus platform.

What does this Privacy Policy Cover?

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Service. "Personal Data" means any information that identifies or relates to a particular individual and also includes information referred to as "personally identifiable information" or "personal information" under applicable data privacy laws, rules, or regulations. This Privacy Policy does not cover the practices of companies we don't own or control or people we don't manage.

Changes to this Privacy Policy

Mentibus may change this Privacy Policy from time to time. Laws, regulations, and industry standards evolve, which may make those changes necessary, or we may make changes to our Service or business. We will post the changes to this page and encourage you to review our Privacy Policy to stay informed. If we make changes that materially alter your privacy rights, we will do our best to alert you to changes by placing a notice on the Mentibus website, by sending you an email, and/or by some other means.

If you use the Service after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

What Personal Data does Mentibus Collect?

We collect Personal Data about you from:

  • You: when you provide such information directly to us, and when Personal Data about you is automatically collected in connection with your use of our Service.
  • Third parties, both when they provide us with Personal Data about you and when we seek out information for Profiles

Categories of Personal Data We Collect

CategoryExamplesSource
Personal identifiersName, email, phone number, IP, username, social media profile IDs/linksYou, Third Parties
Customer recordsName, address, credit card type, last 4 digits of credit cardYou
Protected classification characteristicsGender, raceYou, Third Parties
Internet activity informationWebsite usage, interaction with advertisements, browser/device informationYou, Third Parties
Geolocation dataIP, location data (city, country, state)You, Third Parties
Professional informationEmployment history, current & past companies, job titles, investments, educationYou, Third Parties

How We Use Your Personal Data

We process Personal Data to operate, improve, understand and personalize our Service. We use Personal Data for the following purposes:

  • To meet or fulfill the reason you provided the information to us
  • To communicate with you about the Service, including announcements, updates or offers
  • To provide support and assistance for the Service
  • To create and manage your Account or other user profiles
  • To personalize your experience and communications based on your preferences
  • To process orders or other transactions
  • To respond to user inquiries and fulfill user requests
  • To market, improve, and develop the Service
  • To protect against fraudulent, illegal or harmful actions
  • To comply with legal obligations and enforce our Terms of Service

How We Share Your Personal Data

We disclose your Personal Data to service providers and other parties for business purposes, including:

  • Payment processors and subscription management providers
  • Security and fraud prevention consultants
  • Hosting and technology providers
  • Analytics providers
  • Customer support providers
  • Ad networks
  • Other parties at your direction or as necessary for transactions

Data Security and Retention

We seek to protect your Personal Data using appropriate security measures, including:

  • SSL encryption (https) for the Mentibus website
  • Hashed account passwords in our database
  • CSRF attack prevention
  • Single Sign-On (SSO) and screen locking for employees
  • Two-Factor Authentication (2FA) for AWS and payment processor access
  • VPN access required for production data
  • Third-party penetration testing

We retain Personal Data for as long as you have an open account with us or as otherwise necessary to provide the Service. In some cases we retain Personal Data for longer if required by law or to resolve disputes.

Your Rights

California Resident Rights

If you are a California resident, you have the following rights:

  • Access: Request information about the Personal Data we hold about you
  • Deletion: Request that we delete your Personal Data (subject to certain exceptions)
  • Opt-out of Sales: Opt-out of the sale of your Personal Data

European Union Data Subject Rights

If you are a resident of the European Union, United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the GDPR, as outlined in our GDPR Privacy Policy.

Personal Data of Children

We do not knowingly collect or solicit Personal Data from children under 16. If you are under 16, please do not attempt to register for or use the Service. If we learn we have collected Personal Data from a child under 16, we will delete that information as quickly as possible. If you believe a child under 16 may have provided us Personal Data, please contact us at privacy@mentibus.com.

Contact Information

If you have any questions or comments about this Privacy Policy, please contact us at:

Mentibus

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